FAQs

WHO CAN I CONTACT ABOUT MY ORDER?

Please email us and we’ll gladly assist you – sales@usisibrands.co.za or send us a WhatsApp on 082 339 8730

Please note that online orders will take 3 – 5 days for delivery.

WHERE DO YOU DELIVER TO & WHAT ARE THE DELIVERY CHARGES?

We deliver in South Africa Nationwide via our courier service to a physical address.

Please ensure that you give us the correct address for delivery. We charge R100 delivery and orders over R1000 are at no charge.

WHAT PAYMENT METHODS / OPTIONS ARE AVAILABLE FOR ONLINE SHOPPING?

We accept Visa and Mastercard transactions via our payfast portal. Unfortunately, we do not accept cash deposits or cash on delivery.

CAN I RETURN MY ORDER?

If you are unsatisfied with any of our products, please email us at sales@usisibrands.co.za